Dog's Choice

We are not having the best of luck with dog groomers. This is located at 1844B South Ocean Shore Blvd, Flagler Beach, FL. We had an appointment for 10 am and dropped them off about 10 minutes after 10. When we made the appointment we were told it shouldn't take more than an hour and they should be done by noon. When we dropped them off, she told us it could take any where from 2 - 5 hours depending on how difficult the dog was and it would cost $30 per hour. We did warn her that the young male was just 2 years old and it very curious and may be difficult to handle. Not difficult to handle because he was mean, but difficult to handle because he moves about so much trying to see, smell and hear everything going on. Oh, and she said not to call her, she would call us when they were ready.

We finally got a call five hours later - around 3 pm - and picked them up. They looked horrible!!! The trim was uneven around the neck and ears. The shirt was cut short. And the male had a cut over his right eye. She did not mention the cut at the time of pickup and it wasn't observed before we left.

OH...AND THEY ONLY ACCEPT CASH OR CHECK. No credit or debt cards.

We do NOT recommend this groomer under any circumstances!!!!

Best Buy and Samsung

Well...after all these years of buying stuff from Best Buy, Best Buy has now earned a big fat GOOSE EGG for service. What surprises me is that over the years Best Buy has been riddled with online reviews for their horrible customer service and the way they treat their customers. But remember what they say, one bad apple will spoil the barrel.

It appears that Samsung is in the same bed as Best Buy with their lousy customer service. We are now in our 3rd week trying to get a replacement TV covered under Samsung's warranty and we keep getting a run around. We have resorted to contacting the North American CEO Tim Baxter at tim.baxterCEO@sea.samsung.com in an attempt to get this resolved.